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Impact of Service Quality on the Customer Satisfaction: Case Study at
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THE INFLUENCE OF SERVICE QUALITY ON CUSTOMER …
WebThe study examined the network between service quality and customer satisfaction inches Ethiopian Express Mail Service (EMS Ethiopia). It had adopted explanatory design by quanitative date collected using standardized questionnaire. The WebIJCRT2005083 International Journal of Creative Research Thoughts (IJCRT) www.ijcrt.org 596 A STUDY ON CUSTOMER SATISFACTION TOWARDS COSMETIC PRODUCTS- BRAND WISE ANALYSIS Dr.Edakkotte Shaji Associate Professor & Head (vice principal) Post Graduate Department of Commerce, Government Arts & Science College, … Web1.4 Customer satisfaction and willingness to pay more The effect of customer satisfaction on customer’s willingness to pay more has been studied by few researchers. Homburg, Koschate, et al. (2005) stressed out that customers are willing to pay more as they move from transaction-specific to cumulative satisfaction. The dairy in breast milk